Delivery Information
We are committed to providing efficient and reliable delivery services to our valued customers. We offer nationwide delivery using articulated lorries, ensuring that even large orders can be accommodated with ease. For those who prefer to collect their orders, we provide an option to pick up directly from our depot located in Clacton-On-Sea, Essex. Our delivery charges are structured in bands from Zone 1 to Zone 4, dependent on the distance from our depot, allowing us to maintain transparency in our pricing.
To facilitate a smooth delivery process, we require that unloading facilities are available at the delivery location. It's important to ensure that the specified facilities comply with our requirements to prevent any delays or complications upon arrival. Our standard delivery time frame is estimated to be within 2-3 weeks from the point of order, although this is subject to change based on seasonal demand fluctuations. We strive to keep our customers informed of any changes to delivery schedules and lead times.
Delivery Methods
We offer convenient delivery options to meet your needs. Our services include:
- Nationwide Delivery: We deliver across the country using articulated lorries. Please ensure that appropriate unloading facilities are available at your delivery location.
- Collection: Customers are welcome to collect their orders directly from our depot located in Clacton-On-Sea, Essex.
Delivery Zones and Charges
Delivery charges are calculated based on the distance from our depot, divided into four zones:
- Zone 1 - Free - £5,000 Minimum Order
- Zone 2 - Free - £5,000 Minimum Order
- Zone 3 - Free - £5,000 Minimum Order
- Zone 4 - Free - £5,000 Minimum Order
Charges are applied per load, and should your order exceed one load, we may need to adjust haulage costs. Should the lorry have additional capacity, we will contact you to see if you would like to increase your order, allowing you to make full use of the available space.
Delivery Timeframes
Most orders are delivered within 2-3 weeks from the point of order, please note that lead times can fluctuate based on seasonal demand. This policy aims to provide clarity and set expectations for the delivery process. If you have any questions regarding your delivery options or charges, please do not hesitate to contact us. We are committed to offering a reliable and efficient service to all our customers.